ANAHEIM · SANTA ANA · ORANGE COUNTY, CALIFORNIA

Protecting elderly Americans. Empowering the next generation.

Brobbs Connect delivers structured digital literacy and community engagement programmes to elderly Americans facing digital exclusion and online fraud, and to at-risk youth in underserved communities across Southern California.

$7.7B
Elder internet crime losses in 2025
FBI IC3 Annual Report 2026
19 Million
Elderly Americans without home broadband
AARP Aging Connected 2025
30,000+
Youth experiencing homelessness in Orange County
StandUp for Kids 2025
$5.3B
SNAP benefits unclaimed due to digital barriers
National Council on Aging 2024
$115B
Annual US corrections expenditure
Prison Policy Initiative 2026

Who We Are

Two communities. Two programmes. One coherent mission.

Brobbs Connect was founded to bring a field-tested, human-centred methodology to two of the most urgent and documented community challenges in Southern California: the digital exclusion and exploitation of elderly Americans, and the disconnection of at-risk youth from the direction and foundation they need to build productive lives.

🎯
Mission

Equip. Protect. Connect.

To deliver structured, accessible, and community-embedded digital literacy and engagement programmes that protect elderly Americans from exploitation, connect isolated seniors to the services and people they depend on, and equip at-risk youth with the digital foundation and community infrastructure they need to build meaningful lives.

🔭
Vision

Communities where no one is left behind by the digital world.

A Southern California where every elderly resident can access their government benefits, manage their finances, connect with family, and recognise online fraud safely. And where every at-risk young person has the digital literacy, vocational direction, and community connection to participate fully in the American economy.

💡
Approach

Human-centred. Community-embedded. Outcome-measured.

We deliver programmes where the people we serve already live, meet, and gather. No unfamiliar venues. No travel required. Instruction placed at the exact point of need, supported by purpose-built companion applications, pre and post assessments, and 90-day follow-up.

🤝
Values

Dignity. Accessibility. Evidence. Community.

Every elderly adult deserves to navigate the digital world with confidence. Every young person deserves direction, connection, and the digital foundation the modern economy requires. Prevention is more effective, more humane, and more economically rational than intervention after harm has already been done.

Nana Sarfo Brobbey, Founder

The Founder

Nana Sarfo Brobbey
Digital Inclusion Specialist
Anaheim, California

Proved in Ghana. Refined in London. Applied in California.

The methodology behind NAVIGATE and GROUNDWORK was not developed in a classroom. It was built over five years at Ghana Oil Company, where a human-centred digital adoption programme helped elderly customers use a mobile payment platform across a national network of over 450 service stations, achieving over 10,000 downloads.

The insight from that experience was precise: the problem is never purely technological. It is human. The right instruction, delivered at the right moment, in the right format, for the right person turns digital access into genuine adoption. That methodology is now in Anaheim, California, applied to elderly Americans navigating government services, recognising online fraud, and connecting with family. Applied to at-risk youth who need digital literacy and direction to participate in the economy they were born into.

  • MSc International MarketingLondon South Bank University, Distinction
  • MSc IT Project Management (STEM)Westcliff University, Irvine CA, In Progress
  • BA Information Studies and Political ScienceUniversity of Ghana
  • Professional Certification in Software EngineeringIPMC Ghana
  • Senior Corporate Marketing and IT Projects ExecutiveGhana Oil Company, 5 Years
  • Community EngagementLabour Party Croydon West, London
  • Volunteer Community ServiceBoots 4 Charity, Since 2014

Our Programmes

Two structured programmes. One community ecosystem.

Each programme is delivered directly at the locations where the populations we serve already gather, supported by a purpose-built companion mobile application that extends the programme into daily life.

NAVIGATE digital literacy programme session with elderly adults
For Elderly Adults·6 Sessions

NAVIGATE

Digital Onboarding and Fraud Protection System for Elderly Americans

A structured six-session curriculum teaching elderly adults to use digital systems safely and independently, and to recognise and resist the online fraud schemes that cost elderly Americans $7.7 billion in 2025. Delivered at senior centres, aged care homes, nursing facilities, libraries, credit unions, community health centres, and faith communities.

  1. 1
    Digital Identity and Online Safety
    Password management, two-factor authentication, identifying safe websites
  2. 2
    Government Services Online
    SSA.gov, Medicare portal, SNAP enrolment, DMV online appointment booking
  3. 3
    Healthcare Portals and Telehealth
    Patient portal registration, telehealth appointments, prescriptions online
  4. 4
    Digital Banking Safety
    Mobile banking, fraud alerts, authorised push payment fraud recognition
  5. 5
    Recognising and Resisting Online Fraud
    Romance scams, tech support scams, government impersonation, NAVIGATE App practice
  6. 6
    Staying Connected Safely
    Video calling, safe social media, reducing isolation through digital connection
Host NAVIGATE at Your Facility
GROUNDWORK youth engagement session for at-risk young people
For At-Risk Youth·8 Sessions

GROUNDWORK

Community Engagement and Digital Foundation System for At-Risk Youth

A structured eight-session curriculum giving at-risk young people the digital literacy, vocational direction, mentorship connections, and peer accountability they need to build productive lives. Delivered at after-school programmes, Boys and Girls Clubs, juvenile diversion programmes, schools, and faith communities.

  1. 1
    Who You Are and Where You Are Going
    Values inventory, community mapping, peer group norms
  2. 2
    Your Digital Identity and Online Presence
    Digital footprint, employer background checks, safe social media use
  3. 3
    The Economy and You
    Digital banking, building credit, avoiding predatory financial products
  4. 4
    Vocational Exploration
    Career pathways, trade alternatives, local labour market data
  5. 5
    Applications, Resumes, and Interviews
    Online job search, resume building, video interview preparation
  6. 6
    Community and Violence
    Gang statistics, incarceration consequences, real-world decision making
  7. 7
    Navigating Government and Institutions
    Rights, digital government services, interacting with authorities
  8. 8
    Building Forward
    12-month personal plan, mentorship matching, peer accountability pairing
Host GROUNDWORK at Your Organisation

Where We Deliver

We come to you.

Both programmes are delivered at the community locations where the populations we serve already live and gather. Instruction is placed at the exact point of need.

🏠
Aged Care Homes and Nursing Facilities

NAVIGATE delivered in common areas, reaching the most isolated and fraud-vulnerable elderly residents directly where they live

Senior Centres

Regular NAVIGATE workshops for elderly adults in Anaheim and Santa Ana community facilities

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Public Libraries

NAVIGATE at community library branches, a trusted and accessible setting for underserved elderly populations

🏥
Community Health Centres

NAVIGATE in clinic waiting areas, reaching elderly patients at their point of healthcare contact

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After-School Programmes

GROUNDWORK where at-risk youth already gather, at Boys and Girls Clubs, youth centres, and school programmes

⚖️
Juvenile Diversion Programmes

GROUNDWORK as an alternative-to-incarceration community engagement intervention for youth in the justice system

🏦
Credit Unions and Community Banks

NAVIGATE at banking locations, reaching elderly customers where authorised push payment fraud most commonly begins

Faith Communities

Both programmes through trusted faith community networks, where trust is the foundation of engagement

Affected Areas

Anaheim & Santa Ana rank among California's most burdened communities.

The red zones below — mapped by CalEnviroScreen 4.0 (SB 535, 2022 Update) — mark census tracts identified by CalEPA as disadvantaged communities carrying the highest cumulative pollution burden and socioeconomic vulnerability in the state. These are the neighbourhoods where Brobbs Connect focuses NAVIGATE and GROUNDWORK.

CalEnviroScreen 4.0 map showing SB 535 disadvantaged communities across Anaheim, Santa Ana, and surrounding Orange County neighbourhoods highlighted in red.
Source: California Office of Environmental Health Hazard Assessment (OEHHA) — CalEnviroScreen 4.0, SB 535 Disadvantaged Communities (2022 Update).

Testimonials

Voices from the communities we serve.

These reflections come from programme participants and the partner organisations that host NAVIGATE and GROUNDWORK in Orange County and Los Angeles County.

"
I was afraid to open my email. After NAVIGATE, I check my Medicare portal myself and I know what a scam looks like. The instructor came to our senior centre — I did not have to travel anywhere.
MT
Margaret T.
NAVIGATE graduate
"
GROUNDWORK gave me a plan. I learned how to build a resume, how to talk to employers, and how to stay away from the choices that were pulling me backward. I have a job interview next week.
DR
Daniel R.
GROUNDWORK participant
"
The programme fits into our facility schedule and the follow-up means we see real retention, not just a one-day workshop. Our residents ask when the next session is.
CS
Community Services Director
Partner organisation, Anaheim

The National Crisis We Address

The need is documented. The urgency is real.

Each figure below is drawn from a federal government report or peer-reviewed publication. These are not background statistics. They are the reason this work is necessary now.

$7.7 Billion
Elder internet crime losses in 2025
FBI Internet Crime Complaint Center Annual Report 2025
$81.5 Billion
Estimated real elder fraud losses including unreported cases
FTC Protecting Older Consumers 2024 to 2025 Annual Report to Congress
493,775
Social Security beneficiaries who cannot access benefits electronically
Social Security Administration and Center on Budget and Policy Priorities 2025
$6.7 Billion
Annual excess Medicare spending from elder social isolation
US Surgeon General Advisory on Loneliness and Isolation 2023
$557 Billion
Annual economic cost of gun violence in the United States
Commonwealth Fund Firearm Death Report 2024
$115 Billion
Annual US corrections expenditure across all government levels
Prison Policy Initiative: Following the Money of Mass Incarceration 2026

How We Work

From first contact to lasting change.

Our delivery model is structured, outcome-measured, and community-embedded at every stage. Progress is tracked from baseline assessment through to 12-month follow-up.

1
Partnership Agreement

We formalise a delivery arrangement with your institution covering space, schedule, and participant recruitment

2
Baseline Assessment

Participants complete a Digital Confidence Assessment establishing a measurable baseline before sessions begin

3
Structured Delivery

Six or eight sessions delivered on-site in plain language with hands-on practice and companion application support

4
Follow-Up and Retention

Graduates are contacted at 90 days and 12 months to assess skill retention, goal progress, and ongoing support needs

Get Involved

Partner with us. Host a programme. Serve your community.

We are actively seeking institutional partners in Anaheim, Santa Ana, and greater Orange County and Los Angeles County. If your organisation serves elderly adults or at-risk youth, we welcome your enquiry.

📍
Service Area
Anaheim and Santa Ana, California
Orange County and Los Angeles County
✉️
Email
brobbsoil@gmail.com
📞
Phone
+1 (657) 547-4869
🎓
Academic Affiliation
MSc IT Project Management (STEM)
Westcliff University, Irvine, California

Programmes designed to align with federal priorities including:

NTIA Digital Equity GrantsOlder Americans ActUSICH All In PlanCDC Violence PreventionSSA Digital AccessFTC Elder Fraud Protection